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Shipping Policy
Shipping
1. Order Processing
At Glorycosmetics, we aim to process all orders as quickly and carefully as possible.
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Please note that processing times may be longer during:
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Product launches and pre-orders
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Promotions or sales periods
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Holidays
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Unexpected high order volumes
2. Shipping Locations
We ship worldwide, except for prohibited countries.
Shipping availability may change at any time.
If your country is unavailable during checkout, please contact us at:
glorycosmeticsnl@outlook.com
3. Shipping Costs
Shipping costs are calculated at checkout based on:
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Delivery location
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Package size and weight
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Selected shipping method
Any applicable shipping fees will be clearly displayed before payment is completed.
4. Estimated Delivery Times
Estimated delivery times are:
Netherlands 1–5 business days
Europe 3–10 business days
International 7–20 business days
Please note that delivery times are estimates only and may vary due to customs, courier delays, weather conditions, or other circumstances beyond our control.
5. Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email with tracking information, if available.
Tracking updates are managed by the shipping carrier and may take time to appear.
6. Customs & Import Duties
For international orders outside the European Union, customs duties, taxes, or import fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer.
Glorycosmetics is not responsible for delays caused by customs procedures.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information.
If an incorrect address is provided and the order is returned to us, additional shipping costs may apply for reshipment.
Glorycosmetics is not responsible for lost packages due to incorrect address details submitted by the customer.
8. Lost, Delayed, or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us as soon as possible at:
glorycosmeticsnl@outlook.com
We will do our best to assist you in resolving the issue with the shipping carrier.
However, Glorycosmetics is not liable for delays, losses, or damages caused by third-party shipping services once the package has been dispatched.
9. Delivery Issues
If your package is marked as delivered but you have not received it, we recommend:
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Checking with neighbors or household members
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Contacting the shipping carrier directly
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Verifying the shipping address used at checkout
If you still require assistance, please contact us.
10. Contact Information
For shipping-related questions, please contact:
Website: www.glorycosmetics.nl
Email: glorycosmeticsnl@outlook.com
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